Our insights into the working days of HB staff members continue with a day in the life of our Administrator and Marketing Assistant, Charlotte Nicholson. She chose a slightly unusual day – the day of the launch of Ambition 2018, the one-day sales and marketing conference for SMEs in Hertfordshire. HB Accountants is a sponsor and one of the organisers of the event, and Charlotte is actively involved as a result. The launch was coincidentally held on 24th May – the day before GDPR came into force, so it turned out to be quite a busy one…
7am – The alarm goes off and and I get ready for work. I’m not a morning person so I like to leave it until the last minute before I have to leave my bed!
8.30am – I leave the house to drive to work. My journey normally takes around 15-20 minutes, depending on whether or not I get stuck at the train lines.
8.50am – I get into work and start up my laptop. Then I rummage around the fridge, to see what I have in the office, that I can eat for breakfast, usually toast.
9am – Today is the launch event for Ambition 2018 which I have been organising and liaising with the venue – Stanborough Conservative Club in Hoddesdon. There are always last minute attendance requests, so I need to speak to the venue and ensure they are able to cater for extra numbers.
9.30am – Now that the launch event is all sorted I can move on to bits of work that I’ve been given by the directors. This includes setting up new clients on our system, sorting out accounts to be sent to clients, filing, answering the telephone and the door, posting on social media and ensuring we have enough relevant articles to go in our newsletter being sent out in a few weeks’ time.
11.30am – I’m now going up to the venue for the launch event. It starts at 12 noon, but I’m going to get there early to ensure the catering is under control, and I can also take payment from each attendee as they enter.
12pm – Everyone has arrived and is networking. The event is for the sponsors, so it consists of talks from the chairman, the marketing team, the charities and there is also more information about the speakers on the day.
2.30pm – I arrive back at the office and we are in panic about sending out our GDPR emails, so I’m on the phone to our Infusionsoft provider, getting it all sorted out, before the deadline tomorrow as I am on annual leave.
4pm – Emails all sent and we can relax!
4.10pm – I sort out the post for the day and get it franked. I often have a little chat with my colleagues, Jane and Amy, while I’m doing this which is really nice.
4.30pm – Fill in my timesheet for the day and ensure that all the things I need to get done urgently are completed.
4.50 – Tidy my desk and pack up my laptop. I leave the office for the day, stopping off at the Post Office, on my way home, to drop off the post.
